Privacy Policy.
Last updated: May 2026
1. Information We Collect
We collect personal information you voluntarily provide when using our services, including your name, email address, phone number, and information relevant to RPL assessments and study abroad services.
We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.
RPL Quiz Data: Our RPL Eligibility Quiz collects anonymous responses about your trade experience, employment status, documentation, and goals. This data is stored locally in your browser and is not transmitted to our servers unless you explicitly submit a contact form or request a referral.
2. How We Use Your Information
To provide and improve our RPL facilitation and study abroad consulting services
To assess your profile and match you with suitable RTOs or educational institutions
To provide general guidance through our RPL Eligibility Quiz (anonymous data only)
To communicate with you about your enquiries, applications, and ongoing support
To send you relevant information about our services, with your consent
To comply with legal obligations and regulatory requirements
To improve our website, services, and user experience
3. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:
• Consent — where you have given clear permission for specific processing
• Contractual necessity — to fulfil our service agreement with you
• Legal obligation — to comply with applicable laws and regulations
• Legitimate interests — to operate and improve our business, provided your rights are not overridden
4. Data Sharing & Disclosure
We do not sell your personal information to third parties.
We may share your data with:
• Partner universities and educational institutions (with your explicit consent)
• Regulatory bodies such as ASQA, Department of Home Affairs, and other government agencies as required by law
• Service providers who assist us in operating our business (e.g., email delivery, CRM, analytics)
All third-party providers are contractually bound to protect your data and use it only for the purposes we specify.
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including Australia and Bangladesh.
We ensure appropriate safeguards are in place for any international data transfers, in compliance with applicable data protection laws.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
When data is no longer required, we securely delete or anonymise it.
7. RPL Quiz Data Handling
Our RPL Eligibility Quiz is designed to be anonymous. Here's how we handle quiz data:
• Local Storage Only: Quiz responses are stored in your browser's localStorage and are not transmitted to our servers
• No Personal Data: We do not collect names, emails, or phone numbers through the quiz unless you voluntarily submit a contact form
• Results Page: Your results are generated client-side and displayed only to you. We cannot access your individual quiz responses
• Aggregated Data: We may collect anonymised, aggregated statistics about quiz completion rates and general eligibility trends to improve our services
• Data Deletion: You can clear your quiz data at any time by clearing your browser's localStorage for recogniskill.com
• Referral Requests: If you choose to request an RTO referral, only then will relevant quiz information be shared with your consent
8. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hello@recogniskill.com.
8. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from.
You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
These measures include encryption, access controls, and regular security assessments.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@recogniskill.com
Offices: Sydney, Australia | Khulna, Bangladesh